Final 2023

We are excited to present an opportunity for Woolworths RLT to enhance its internal staff’s product knowledge and customer service skills, ultimately leading to exceptional customer experiences and increased sales. Our comprehensive campaign rollout will focus on improving your internal employees’ product knowledge and customer service skills, ensuring they are well-equipped to provide exceptional customer service.

By investing in developing Woolworths employees’ skills, you can expect an increase in customer satisfaction scores, a boost in sales, and a more efficient and effective workforce. Moreover, our campaign will collect data that can be used for statistical reporting by Kay Raidoo, Ceri Coxon, and the Retail Leadership Team. With this collated data, Woolworth RLT can make informed and better decisions regarding customer service strategies and internal operations.

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